Intelligent Systems. Real Results.
We build
AI systems
that run
your ops.
We design, build, and deploy custom intelligent systems — agents, workflow pipelines, and data infrastructure — that replace manual overhead and let your team focus on work that actually grows the business.
About Solid Line AI
Built for businesses
ready to operate
at a different level.
Solid Line AI designs, builds, and deploys custom intelligent systems for businesses ready to operate more efficiently and scale with less friction.
We work across the full automation stack — from AI-powered workflows and data pipelines to intelligent agents that handle complex, multi-step tasks autonomously. Every solution is built to fit your existing operations, not replace them with something unfamiliar.
We do not sell off-the-shelf software. We build systems tailored to how your business actually works — then hand them over fully documented, maintained, and ready to scale.
What we bring to the table
Who we work with
10–200 person businesses with manual bottlenecks eating into margins and team bandwidth.
Service businesses drowning in repetitive delivery work that should never touch a human.
Operations, logistics, finance, or sales teams spending hours on work that should be automated.
Decision-makers who want leverage — more output without more headcount.
Product teams looking to embed AI-powered workflows directly into their customer experience.
We are direct: if automation is not the right solution for your problem, we will tell you upfront.
Every system is built from scratch for your specific workflows and stack.
Full documentation, clean handoffs, and complete transparency on how it works.
We audit before we build — ensuring you invest only in what moves the needle.
Services
What we
build for you.
Every engagement is custom. We do not sell subscriptions or templates — we build systems that fit the way you work, then stand behind them.
We map your existing workflows, identify the highest-leverage bottlenecks, and replace them with automated systems that run 24/7. From lead handling and onboarding sequences to internal approvals and reporting — if it is repeatable, we automate it.
We build custom AI agents capable of executing multi-step tasks autonomously — researching, writing, routing, triaging, and decision-making — using the latest large language models and tool-calling frameworks. Think of it as a capable team member that never sleeps.
We design and deploy automated data pipelines that collect, clean, enrich, and route structured information where it is needed — in real time. From CRM enrichment and web scraping to analytics dashboards fed by live data, we make your data work harder.
Not every business needs the same AI stack. We audit your current operations, surface the highest-ROI automation opportunities, and build a prioritised roadmap so you invest in the right solutions in the right order — without wasting time or budget.
How We Engage
A clear path from
problem to live system.
Free Discovery & Audit
We start with a no-cost call to understand your operations, identify your highest-ROI automation opportunities, and confirm that we are the right fit. You receive a written summary of findings — no strings attached.
Pilot Build
We build one focused automation system end-to-end — scoped, designed, built, tested, and deployed. This proves the approach, delivers immediate value, and gives you a clear view of what a full engagement looks like before you commit further.
Full Deployment
Once the pilot is proven, we expand across your operation — building additional systems, connecting your full stack, and establishing the infrastructure for ongoing automation. Includes documentation, training, and a support window.
What drives cost
Number of systems, tools, logic branches, and integrations involved.
How many records, triggers, or events the system will process per month.
Whether the solution requires fine-tuned models, RAG systems, or custom agents.
Whether you want a one-off build or a maintained, evolving system on retainer.
Not sure where to start?
Book a free discovery call and we will identify the highest-impact automation opportunity in your business.
Results
Before and
after.
These are representative examples based on the types of problems we solve. Specific results vary by business — we will give you an honest assessment of what is achievable in your situation.
The Challenge
A 30-person recruitment agency was manually sourcing, vetting, and emailing candidates for every role — consuming 3–4 hours per recruiter per day.
Manual LinkedIn searches taking 2+ hours per role
Copy-paste candidate data into spreadsheets and CRM
Personalised outreach written from scratch for each contact
Founder reviewing and sending every email individually
Automated sourcing pipeline pulls and ranks candidates against job criteria
Candidate data enriched and synced to CRM automatically
AI-generated, personalised outreach reviewed in batches — not written from scratch
Recruiters focus on calls and relationships, not admin
Result: 18 hours saved per recruiter per week. Pipeline capacity doubled without a new hire.
Want results like these?
Get a Free AuditOur Process
From first call
to live system
Most clients go from first contact to a deployed, working automation system in under four weeks. Here is how we get there.
Discovery Call
We start with a focused conversation about your business, your current operations, and the problems costing you the most time and money. No slides. No pitch deck. Just a direct conversation.
Automation Audit
We map your workflows in detail, identify automation opportunities, and rank them by ROI potential. You receive a clear report outlining what to build, in what order, and why.
System Design
We design the architecture for your automation — selecting the right tools, models, and infrastructure for your scale. Every decision is explained and signed off before any development begins.
Build & Deploy
We build, test, and deploy your automation system. Most projects go live within two to four weeks. You see progress throughout, not just at the end.
Handoff & Support
Every system is delivered with full documentation, a walkthrough session, and an ongoing support window. You own it completely — we just make sure it runs perfectly.
Our Principles
How we think about the work
Diagnosis Before Design
We spend time understanding your operations before we write a single line of automation. The right solution starts with the right problem definition.
Outcomes Over Technology
We are tool-agnostic. The goal is measurable impact — time saved, errors eliminated, revenue unlocked — not the prestige of any particular platform or model.
Built to Last
Every system we ship is documented, maintainable, and designed to scale with your business. No black boxes. No hidden dependencies. Full transparency.
Speed With Precision
We move fast without cutting corners. Our processes are designed to get you from scoping to live deployment in weeks, not months — with the quality to support it.
Ready to see what we can automate?
Book a free 30-minute discovery call. No obligation, no sales pressure — just clarity on what AI can do for your business.
Trust & Security
Your data.
Your system.
Your rules.
AI-powered systems handle real business data. We treat that seriously. Here is exactly how we approach security, data handling, and ownership — so you can make an informed decision before we start.
You own everything.
Every system, workflow, agent, and line of code we build belongs to you — not us. There is no lock-in, no proprietary platform, no ongoing dependency on Solid Line AI to keep your automation running.
We never store your business data.
We work within your existing infrastructure — your cloud, your database, your credentials. We do not copy, retain, or process your customer or operational data on our own systems.
Sensitive data handled with care.
Where automations touch personally identifiable information, payment data, or confidential records, we design systems that minimise data exposure — using tokenisation, access controls, and audit logging where appropriate.
AI model usage is transparent.
If your system uses an external AI model (such as OpenAI or Anthropic), we tell you exactly which model, what data is sent to it, and under what terms. You decide what is acceptable before anything is built.
Full documentation on handoff.
Every build comes with clear written documentation explaining how the system works, what credentials it uses, and how to modify or switch off any component. No black boxes.
NDAs and data agreements available.
For engagements involving sensitive business information, we are happy to sign a mutual NDA and data processing agreement before any discovery call begins.
We are happy to walk through our security approach in detail on a discovery call — including specific questions about integrations, third-party AI providers, or how we handle your industry's data requirements.
Ask Us AnythingGet in Touch
Ready to
reclaim your
team's time?
Tell us about your business and the problems you want to solve. We will assess whether automation is the right fit and outline what a solution could look like — no obligation, no sales pressure.
Common Questions
Frequently asked
Most automations go from scoping to live deployment in two to four weeks. More complex systems involving multiple integrations or AI agents may take six to eight weeks. We give you a timeline estimate during the audit — before any contract is signed.
Yes — and those are often our best engagements. Starting from scratch means we can design everything correctly from the beginning, without having to work around legacy constraints or inherited technical debt.
We are tool-agnostic and work across the full modern automation stack — including Make, n8n, Zapier, Python, OpenAI, Anthropic, HubSpot, Salesforce, Airtable, Notion, Slack, Google Workspace, and most CRMs, ERPs, and data platforms. If it has an API, we can likely connect it.
You receive full written documentation, a recorded walkthrough, and a handoff session. You own the system entirely — no ongoing dependency on us. We offer maintenance retainers for clients who want continued iteration, monitoring, and support as their operations evolve.
You do. Every workflow, agent, script, and integration we build is fully transferred to your ownership on delivery. There is no proprietary platform, no licensing fee, and no lock-in. You can modify, extend, or hand it to another team without restriction.
Where required, yes — and we take it seriously. We work within your existing infrastructure, never copying your data to our systems. For engagements involving sensitive information, we sign NDAs and data processing agreements before any discovery conversation begins. We are transparent about which third-party AI providers are used and what data is sent to them.
Yes. We offer optional monthly support retainers that cover monitoring, bug fixes, small iterations, and priority access for new automation requests. Retainer clients also benefit from faster turnaround on new builds as their needs evolve.
We will tell you — directly and at no cost. Our audit process is designed to give you an honest view of what is actually achievable and what the ROI looks like. If automation does not make sense for your situation, we would rather say so upfront than take your money for a system that does not move the needle.